Lead HVAC Installer & Service Technician – Job Description
Location: Monroe, LA
Employment Type: Full-Time
Compensation: Competitive Hourly + Commission
Position Overview
We are seeking an experienced, highly skilled Lead HVAC Installer & Service Technician to join a fast-growing residential heating and air conditioning company backed by a national franchise system. This is a hands-on, dual-role position focused primarily on high-quality installations, with additional responsibility for service and troubleshooting as needed.
The ideal candidate is a strong technical installer who takes pride in craftsmanship, works efficiently, communicates well with homeowners, and understands that excellent installs are a key driver of company revenue and customer satisfaction.
This is a great opportunity for a seasoned HVAC professional who wants to be a top performer, earn strong income, and work with a reputable, well-branded organization.
Key Responsibilities
Installation (Primary Focus – Revenue Driver):
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Lead and perform full HVAC system installations in residential settings
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Ensure all installs meet manufacturer specifications, company standards, and local codes
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Properly size, set, and test systems for optimal performance
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Maintain clean, organized, and professional job sites
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Train and mentor junior installers when applicable
Service & Diagnostics:
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Diagnose, repair, and maintain residential HVAC systems as needed
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Perform preventive maintenance and system tune-ups
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Identify opportunities for repairs, upgrades, or replacements
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Clearly explain findings and recommendations to homeowners
Customer & Company Standards:
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Provide excellent customer service and maintain a professional demeanor in customers’ homes
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Complete paperwork, digital job notes, and necessary documentation accurately
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Follow company processes, safety protocols, and brand standards
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Communicate effectively with dispatch, management, and team members
Qualifications & Experience
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Minimum 4+ years of HVAC experience (residential preferred)
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EPA Certification required
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Strong installation experience — this is a critical component of the role
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Solid troubleshooting and service skills
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Ability to work independently and lead jobs when needed
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Valid driver’s license with a clean driving record
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Professional appearance and communication skills
Compensation & Benefits
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Competitive hourly pay (based on experience)
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Commission opportunity based on performance and completed work
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Company-provided uniform
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Company vehicle + gas card
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Opportunity for career growth within a nationally recognized franchise system
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Ongoing training and development
(Note: Hourly rate and commission structure may vary based on experience and performance.)
Schedule
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Full-time position
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Typical Monday–Friday schedule, with occasional overtime as needed