Plumbing Sales Technician (Residential Service)
Job Summary
If you’re a licensed Plumbing Technician who enjoys educating homeowners, presenting solutions, and earning based on performance, this role is for you. We’re looking for a confident, customer-focused Plumbing Sales Technician to join our growing, supportive team. This is a service-to-sales role where your technical expertise directly drives income and career growth.
What You’ll Do
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Diagnose and repair residential plumbing systems including re-pipes, water heaters, tankless systems, drain clogs, and water softeners
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Perform full-home plumbing inspections and identify repair, replacement, and upgrade opportunities
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Present clear, professional options to homeowners and guide them toward the best solutions for their needs
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Actively upsell recommended repairs, system upgrades, and preventative maintenance
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Build trust through strong communication, transparency, and 5-star customer service
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Use ServiceTitan to manage service calls, create estimates, take photos, and document job notes
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Maintain a clean, organized, and fully stocked service truck
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Collaborate with dispatch and leadership to maximize efficiency, conversion, and customer satisfaction
What We’re Looking For
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2+ years of residential plumbing experience
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Strong in-home sales skills with the ability to confidently present and close recommended work
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Proven ability to upsell repairs, replacements, and system upgrades
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Comfortable working in a performance-based, sales-driven environment
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Excellent communication and customer-facing skills
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Strong troubleshooting and diagnostic ability with attention to detail
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Valid driver’s license and clean driving record
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Comfortable using tablets and service software (ServiceTitan experience is a plus)
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Professional, motivated, and results-oriented mindset
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Ability to pass a background check and drug screening
Why You’ll Love It Here
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Sales-focused role with strong earning potential
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Supportive leadership and structured processes
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Consistent call volume and organized scheduling
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Company that values professionalism, performance, and customer satisfaction