POSITION SUMMARY
Provide expert service in a safe, conscientious, and professional manner while striving to exceed our high-end, commercial real estate customers’ expectations. Assist in providing project management and leadership with the Service Department. Follow professional development plan to accomplish individual goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Troubleshoot, diagnose and repair commercial HVAC equipment, including but not limited to the following:
- 40 – 100-ton package units
- WSHP
- VAV and FPB
- VRF systems
- Boilers
- Pumps
- Air-cooled and water-cooled chillers
- Cooling towers
- Self-contained units
- Variable frequency drives
- Provide excellent craftsmanship and quality of work
- Maintain a safe and clean work environment, including the proper use of PPE
- Maintain a fully stocked and clean company vehicle
- Coordinate and maintain company-issued tools and equipment
- Manage assigned projects, including coordinating with Account Managers and Service Coordinator for parts, subcontractors, and labor
- Arrange and communicate daily schedule with Service Coordinator
- Complete accurate timecards, service activities, and inspection reports
- Regularly communicate with team, Service Coordinator, and Service Supervisor
- Regularly communicate with customer regarding arrival, issues found, and departure
- Inform Inside Sales of proposals needed for issues found and recommended repairs
- Other duties, as neededMINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
- 5+ years of commercial/industrial HVAC experience
- Associates degree, or equivalent experience and training
- Demonstrate effective leadership, communication, and project management skills
- Tech registration with TDLR
- EPA Universal Certification
- Provide basic hand tools, i.e. gauges, meter, screwdrivers, wrenches, pliers, etc.
- Basic knowledge of Microsoft Outlook, Microsoft Teams, and a smartphone
- Ability to perform basic trouble shooting/system analysis
- Self-sufficient, while maintaining team structure
- Driven and passionate about our company vision and serving our customers
- Willing to seek training, coaching, and expand knowledge of the industry
- Flexibility to work overtime and weekends, as needed
- Ability to pass a background check and drug test
- Possess a valid driver’s license with a minimum of 3 years of registered driving history
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Must be able to lift and maneuver large, heavy equipment, parts, and tools, weighing in excess of 50 lbs.
- Must be able to work on ladders, lifts, and from high elevations
- Must be able to work in confined spaces
- Must be able to work in extremely hot and cold climates