Job Title: Service Manager – Residential HVAC/Plumbing
Location: Lawton, OK
Are you a dynamic leader with a passion for driving growth, delivering excellent customer experiences, and building high-performing teams? Join our thriving residential HVAC and plumbing company as a Service Manager and make a meaningful impact on our success!
Key Responsibilities:
- Team Leadership: Build, develop, and mentor a team of technicians and support staff to achieve operational excellence.
- Sales Growth: Leverage your track record to drive team sales and implement strategies to maximize revenue.
- Customer Engagement: Handle inquiries professionally, ensuring outstanding service and satisfaction.
- Operational Oversight: Oversee daily operations, ensuring seamless scheduling, dispatch, and service delivery.
- Technical Expertise: Utilize your quasi-technical experience to provide guidance and support for team members in the field.
- Data Management: Proficiently use tools like Microsoft Office, Google Sheets, and Service Titan to analyze performance metrics, streamline processes, and manage workflow.
- Problem Solving: Quickly identify and resolve operational challenges to maintain efficiency and quality.
Qualifications:
- Proven experience in a leadership role within the HVAC or plumbing industry.
- Demonstrated ability to grow sales and lead high-performing teams.
- Strong customer service and interpersonal skills with the ability to handle inquiries effectively.
- Proficiency in software platforms like Microsoft Office, Google Sheets, and Service Titan.
- Excellent communication and organizational skills.
- A proactive, solutions-driven mindset with a focus on continuous improvement.
What We Offer:
- Competitive salary and performance-based incentives.
- Opportunities for professional growth and advancement.
- A supportive, team-oriented work environment.
- Comprehensive benefits package, including healthcare and retirement plans.
Apply Today!
If you’re ready to bring your leadership and expertise to a company that values excellence, innovation, and customer satisfaction, we want to hear from you!
Join us in creating a workplace where success thrives.