HVAC Service Technician
Residential Service – Alpharetta, GA
We are seeking an experienced HVAC Service Technician to join our growing team. This role is responsible for performing semi-skilled and skilled work related to the operation, maintenance, and repair of residential heating, ventilation, and air conditioning systems. The ideal technician delivers exceptional customer service, communicates clearly, and provides homeowners with multiple options and solutions to meet their comfort and investment needs.
Technicians are typically dispatched from home, with the warehouse located in Alpharetta.
Compensation
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$28 per hour + spiffs
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Additional earning opportunities through performance-based incentives
Key Responsibilities
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Diagnose, service, repair, and maintain residential HVAC systems
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Educate homeowners on system conditions, repair options, and replacement recommendations
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Provide outstanding customer service during in-home service calls
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Follow safety policies, procedures, and industry best practices
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Maintain accurate service documentation
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Participate in an after-hours and weekend on-call rotation
Qualifications
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3+ years of HVAC service experience preferred
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Strong troubleshooting and diagnostic skills
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Customer-focused mindset with strong communication skills
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Ability to work independently and manage time effectively
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Willingness to work evenings and weekends on a rotating schedule
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Valid driver’s license and clean driving record
Company Standards & Expectations
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Wear company-approved apparel at all times
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Follow all standards of performance and code of ethics
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Maintain a professional, courteous demeanor with customers and coworkers
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Respect customer homes and property at all times
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Keep company vehicle clean, organized, and well maintained (inside and out)