Plumbing Operations Manager

Location: Dayton, Ohio
Compensation: $85,000–$90,000 base salary + performance-based bonus
Benefits:

• Health insurance – 75% employer-paid

• Dental insurance – 75% employer-paid

• Paid Time Off (PTO) + paid holidays

Position Overview

We are seeking an experienced and highly personable Plumbing Operations Manager to oversee and support day-to-day operations across residential, commercial, and new construction plumbing projects. This role is ideal for a strong leader who understands the field, can communicate effectively with customers and crews, and can manage projects from planning through completion.

The Operations Manager will work closely with ownership, technicians, and project teams to ensure projects are bid accurately, executed efficiently, and delivered with exceptional quality and customer service.

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Key Responsibilities

• Oversee daily plumbing operations across residential, commercial, and new construction projects

• Manage and support field teams to ensure productivity, quality workmanship, and safety

• Review, interpret, and read blueprints and construction plans

• Create and draw isometric drawings as needed for projects

• Bid and estimate residential and commercial plumbing projects, including:

  • Time & material pricing

  • Labor and material takeoffs

• Prepare and review proposals, change orders, and job costing

• Coordinate scheduling, manpower, and materials to meet project timelines

• Act as a point of contact for customers, builders, and general contractors

• Ensure projects are completed on time, within budget, and to company standards

• Support process improvement and operational efficiency

• Utilize software systems to track jobs, manage workflows, and maintain documentation

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Required Qualifications

• Proven experience in residential, commercial, and new construction plumbing

• Strong ability to read blueprints and construction documents

• Must be able to draw isometric drawings

• Experience bidding and estimating plumbing projects (residential & commercial)

• Ability to accurately quote time and material jobs

• Strong leadership, communication, and interpersonal skills

• Highly organized with strong problem-solving abilities

• Customer-focused mindset with a professional demeanor

• Plumbing license is NOT required

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Preferred Qualifications

• Experience using FieldEdge and/or ServiceTitan (strong plus)

• Prior operations, project management, or supervisory experience in plumbing

• Experience working directly with general contractors and builders

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What We’re Looking For

• Personable and professional — able to build trust with customers and teams

• Confident decision-maker with hands-on plumbing knowledge

• Detail-oriented with strong organizational skills

• Team-oriented leader who can hold crews accountable while supporting growth