Plumbing Operations Manager

Location: Tyrone, GA
Compensation: Competitive base salary + performance-based bonus
Benefits: Comprehensive benefits package offered

Position Overview

We are seeking an experienced and highly personable Plumbing Operations Manager to oversee and support day-to-day operations for a residential service plumbing company backed by a national franchise. This role is ideal for a strong leader who understands the field, communicates effectively with customers and technicians, and can manage projects and operations from planning through completion.

The Operations Manager will work closely with ownership, office staff, and field teams to ensure operational efficiency, consistent service quality, and an exceptional customer experience while supporting company growth.

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Key Responsibilities

• Oversee daily plumbing operations with a primary focus on residential service, with some exposure to light commercial and project-based work as needed

• Manage, support, and hold field teams accountable for productivity, quality workmanship, safety, and customer satisfaction

• Review, interpret, and read blueprints and construction plans when applicable

• Bid and estimate plumbing work, including:

  • Time & material pricing

  • Labor and material takeoffs

• Prepare and review proposals, change orders, and job costing

• Coordinate scheduling, manpower, and materials to meet operational and service timelines

• Act as a key point of contact for customers, vendors, and internal teams

• Ensure work is completed on time, within budget, and to company standards

• Support process improvements, operational efficiency, and best practices aligned with a national franchise model

• Utilize service and operations software to manage workflows, track jobs, and maintain documentation

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Required Qualifications

• Proven experience in residential service plumbing operations

• Strong ability to read blueprints and construction documents

• Ability to draw isometric drawings

• Experience bidding and estimating plumbing work

• Ability to accurately quote time and material jobs

• Strong leadership, communication, and interpersonal skills

• Highly organized with excellent problem-solving abilities

• Customer-focused mindset with a professional demeanor

• Plumbing license is NOT required

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Preferred Qualifications

• Experience using ServiceTitan and/or FieldEdge (strong plus)

• Prior operations, project management, or supervisory experience in plumbing

• Experience working in a franchise-backed or growth-oriented service environment

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What We’re Looking For

• Personable and professional leader who builds trust with customers and teams

• Confident decision-maker with hands-on plumbing knowledge

• Detail-oriented and organized, able to manage multiple priorities

• Team-oriented manager who can hold technicians accountable while supporting development and growth

Job Title: Residential Journeyman Plumber

Location: Tyrone, GA
Compensation: $25–$35/hour (based on experience; open to discussion for highly qualified candidates)
Employment Type: Full-Time
Experience Required: 4+ years of residential plumbing experience
License Required: Active Journeyman Plumber License (Georgia)

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About the Role

We are seeking a licensed Residential Journeyman Plumber to join a growing residential service plumbing company in the Tyrone, GA area. This role is ideal for a plumber who takes pride in their workmanship, enjoys customer-facing service work, and is looking for a stable, long-term opportunity with room to grow.

This position focuses on residential service and repair, with an emphasis on quality work, professionalism, and strong customer relationships.

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Key Responsibilities

• Perform residential plumbing service, repairs, and installations

• Accurately diagnose plumbing issues and recommend effective solutions

• Communicate clearly and professionally with homeowners

• Maintain high standards for safety, quality, and workmanship

• Collaborate with team members to ensure efficient job completion

• Properly document work performed and materials used

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Qualifications

• Active Journeyman Plumber License in the state of Georgia

• Minimum of 4 years of residential plumbing experience

• Strong troubleshooting and diagnostic skills

• Excellent communication and customer service abilities

• Valid driver’s license with a clean driving record

• Physically able to lift up to 50 lbs and work in various conditions

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What We Offer

• Competitive hourly pay: $25–$35/hour, DOE
  (Compensation is flexible for strong, well-qualified candidates)

• Health, dental, and vision insurance

• 401(k) retirement plan

• Paid time off (PTO)

• Company vehicle and phone allowance

• Uniform allowance

• Supportive team culture and long-term growth opportunity